Privacy Policy and Cookie Policy
Intentional Coaching is dedicated to protecting the confidentiality, committed to responsible privacy practices and to complying with Information Technology laws and the amended provisions thereto pertaining to electronic records. We are committed to the appropriate protection and use of personal information that has been collected online.
Thank you for visiting our website/joining our coaching package. We, at Intentional Coaching, respect your privacy. This Privacy Policy sets out our policies on the management of personal information – that is, how we collect personal information, the purposes for which we use this information and to whom this information is disclosed.
“Service” means the coaching package offered by Intentional Coaching.
“Personal Information” means any information that relates to a natural person, which either directly or indirectly, in combination with other information available or likely to be available with a body corporate, is capable of identifying such person.
“Sensitive Personal Information” means any information of a person which includes :
Financial information such as Bank Account or credit card or debit card or other payment instrument details;
Physical, physiological and mental health condition.
Medical records and History.
Any detail relating to the above clauses as provided to body corporate for providing Service.
Please read this Privacy Policy carefully. By accessing or using our website, you acknowledge that you have read, understood, and agree to be bound to all the terms of this Privacy Policy and our website terms of use. If you do not agree to these terms, exit this page and do not access or use the website.
What information we collect
While using our Service, we may ask you to provide us with certain personal information that can be used to contact or identify you. Personal Information may include, but is not limited to:
Email address
First name and Last name
Phone/mobile number
Cookies and Usage data
Payment Data
If you book our coaching session, we collect certain data ( Sensitive Personal Information) about your payment (such as your name, billing address, and ZIP code) as necessary to process your booking and which may optionally be saved to process future bookings. You must provide certain payment and billing data directly to our payment service providers, including your name, credit card information, billing address, and ZIP code. We may also receive limited information, like the fact that you have a new card and the last four digits of that card, from payment service providers to facilitate payments. For security, Intentional Coaching does not collect or store sensitive cardholder data, such as full credit card numbers or card authentication data.
Automatic collection of personal information
We may also collect information that your browser sends whenever you visit our Service or when you access the Service by or through mobile device.
This usage data may include information such as your computer’s Internet Protocol address, browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on these pages and other diagnostic data.
Cookies
We send cookies (small files containing a string of characters) to your computer, thereby uniquely identifying your browser. Cookies may be placed on your computer or internet-enabled device whenever you visit us online. Although most browsers automatically accept cookies, you can choose whether or not to accept cookies via your browser’s settings (often found in your browser’s Tools or Preferences menu). You may also delete cookies from your device at any time. However, please be aware that if you do not accept cookies, you may not be able to fully experience some of our web sites’ features.
Cookies are used to track your preferences, help you login faster, and aggregated to determine user trends. This data is used to improve our offerings, such as providing more content in areas of greater interest to a majority of users.
Use of Personal Information
We use the collected Personal Information for various purposes as outlined below.
To provide and administer our Service and notify you about changes to our Service
To allow you to participate in interactive features of our Service when you choose to do so
To gather analysis or valuable information so that we can improve our Service
To monitor the usage of our Service
To provide Customer support and to detect, prevent and address technical issues
To provide you with news, special offers and general information about Service unless you have opted not to receive such information
Responding to your questions and concerns
Improve our Service and develop new services, and features;
Use your Personal Information to send newsletters, marketing or promotional materials and other information that may be of interest to you. You may opt out of receiving any or all of these communications from us by following the unsubscribe link or instructions provided in any email we send.
The legal grounds we have to use your personal information
We may process your Personal Information, relying on one of the following processing conditions:
Performance of a contract: This is for the purpose of processing of your Personal Information in order to perform our obligations under a contract with you;
Legal obligation: This is when we are required to process your Personal Information in order to comply with a legal obligation as per prevalent laws.
Legitimate interests: We will process your Personal Information where it is in our legitimate interest in running a lawful business to do so in order to further that business, so long as it doesn’t outweigh your interests; Examples of the “legitimate interests” include, offering services, to prevent fraud or criminal activity, to safeguard our IT systems and to customize individuals online experience and improve performance usability and effectiveness of Intentional Coaching’s online presence.
For payment processing purposes
Your consent: In some cases, we will ask you for your consent to process some of your Personal Information, and we will only process your Personal Information if you provide your consent.
Transfer to Third Parties
We do not share personal information with third parties, except as necessary for our legitimate professional and business needs, to carry out your requests, and/or as required or permitted by law.
We will not transfer the personal information you provide to any third parties for their own direct marketing use.
The security of your Personal Information is important to us but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to maintain and protect your Personal Information, we cannot guarantee its absolute security. To the best of our ability, access to your Personal Information is limited to those who have a need to know. Those individuals who have access to your Personal Information are required to maintain the confidentiality of such information.
We also make reasonable efforts to retain your Personal Information only for so long as the information is necessary to comply with an individual request or in order to comply with legal, regulatory and our business requirements.
You have certain rights around the use of your Personal Information, including the ability to opt out of promotional emails, cookies, and collection of your Personal Information by certain third parties. You can update or terminate your account from within our Service, and can also contact us for individual rights requests about your personal data. Further, you have the right to access your Personal Information for correcting the same. Before providing such access, we may ask for proof of identity and sufficient information about interactions with us for locating your Personal Information.
GDPR Data Protection Rights
If you are a resident of EU region, we would like to make sure that you are fully aware of all your data protection rights. Every user is entitled to the following rights under GDPR:
.The right to be informed
The right of access - You have the rights to request copy of your personal data.
The right of rectification – You have the right to request that we correct any information you believe is inaccurate.
The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.
The right to object to processing- You have the right to object our processing of your personal data, under certain conditions.
The right to data portability – You have the right to request that we transfer the data that we have collected to another organisation or directly to you, under certain conditions.
Rights in relation to automated decision making and profiling.
Whether or not these rights are applicable depends on your relationship with us. If you make a request, we will take reasonable time to complete that request. If you would like to exercise any of these rights, please contact us.
CCPA Privacy Rights
If you are resident of California, US, then the provisions of California Consumer Privacy Act (“CCPA”) will apply when you visit our website or register for our services. Under the CCPA, among other rights, California consumers have the following rights:
Right to Know: Request that a business that collects a consumer’s personal data disclose the categories and specific pieces of personal data that a business has collected about consumers
Right to Correction: Request that to have inaccurate personal information about you corrected
Right to deletion: Request that a business delete any personal data about the consumer that a business has collected.
Right to Opt-out: Request that a business that sells a consumer’s personal data, not to sell the consumer’s personal data.
Right to Non-discrimination: If you choose to exercise any of your rights under CCPA, there will be no discrimination and no penalty for exercising your rights under CCPA.
If you make a request based on the above, we will take reasonable time to complete that request. If you would like to exercise any of these rights, please contact us.
We may modify this Privacy Policy and Cookie Policy from time to time to reflect our current privacy practices. When we make changes to this statement, we will revise the “updated” date at the top of this page. Any changes to the processing of Personal Information/personal data as described in this Privacy Policy affecting you will be communicated to you through an appropriate channel, depending on how we normally communicate with you.